Returns & refunds are easy! We don't want to cause any unnecessary stress. So, if for any reason you change your mind, you can return your order to us in its original condition and packaging within 30 days of the date you received the item, and we will give you a refund. Please email us and we will help you return your item.
Refunds are processed as soon as we have received your order and it is still in it's original condition. It may take up to 30 days to show in your account depending on your bank so please do be patient.
By law, customers located in the European Union (including UK) have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.
Due to the time and cost it takes to make a bespoke or made - to - order item, we cannot offer refunds. If you, receive a bespoke item that is damaged or defective you should contact us immediately.
If for any reason you wish to cancel your order, you must notify us no longer than one day after you placed your order.